My McLuhan lecture on enshittification

This is Cory Doctorow at his absolute best, a definitive statement describing enshittification and suggestions on how to counter it.  Enshittification, writes Doctorow, is “a three stage process: First, platforms are good to their users; then they abuse their users to make things better for their business customers; finally, they abuse those business customers to claw back all the value for themselves. Then, they die.