Teams Channels for Virtual Help Centers at Cégep Édouard-Montpetit

Cégep Édouard-Montpetit offers several help centers to its students. With the pandemic, we had to find a way to offer these services online. In the fall of 2020, I was asked by the Direction des systèmes et technologies de l’information [information technology services] of my college to accompany the teachers in charge of the 3 main help centers in transposing these services online.